refund policy

•  All refunds will be processed within 7-14 working days after cancellation is confirmed.
• Refunds will be made via the original payment method (UPI, bank transfer, credit card, etc.).
• Any third party service charges (bank, payment gateway, etc.) will be deducted.

Non-Refundable Bookings

Some special deals, hotel offers, promotional fares or instant confirmation bookings may not be refundable. These will be clearly set out at the time of booking and cancellations will be charged a 100% penalty.

Force Majeure Clause

Hitakshi Holidays Helpline shall not be liable for cancellations or refunds caused by natural disasters, political unrest, pandemics, flight/train cancellations, strikes, or government restrictions. In such cases, refunds (if any) will be handled in line with vendor/partner policies.
How to Cancel a Booking?

Please contact our Customer Support team to request a cancellation or make a change:

    Email: info@hitakshiholidays.com 
    Please mention your booking ID, registered mobile/email and reason for cancellation to expedite the processing.

Important Notes

    All bookings are governed under the jurisdiction of Rajasthan, India.
    The above policies are subject to change without prior notice.
    Customers are advised to read and understand the terms at the time of booking.

Need help with a cancellation or refund?

Hitakshi Holidays Helpline is always here to assist. You can always consult our support team, in case of any questions related to the cancellation of your reservation, its refund, or rescheduling.

Hitakshi Holidays Helpline is your trusted partner in planning Rajasthan Tour Packages with a fair and customer-friendly approach to every booking – because your comfort, convenience and confidence matter.